Support

Frequently Asked Questions

Frequently Asked Questions

What categories does 3putt.org offer?

3putt.org offers a wide range of home goods across multiple categories, including Table, Runners, Placemats, Napkins, Bedding, Throws, Pillows, Down Pillows, Furniture, Platform Bed Frames, Tables, Decorative Pillows, Pillow Covers & Shams, Blankets & Quilts, Tablecloths, Crockery, Pillow Insert, and more. Our goal is to provide high-quality items to help you enhance your living spaces.

How can I find products in a specific category?

Use the site navigation to select a category (e.g., Table, Bedding, or Furniture). You can also use the search bar to look for specific items like “linen tablecloth” or “down pillow.” Filter options are available on category pages to refine by size, color, material, and price.

What materials are commonly used for your beds and textiles?

We source a variety of materials, including cotton, linen, blends, microfiber, and down or synthetic fill for pillows and comforters. Each product page lists the exact materials and care instructions to help you choose the right option for your needs.

Do you offer customizable or made-to-order items?

Some products may be available with customization options such as monogramming, size adjustments, or fabric choices. Availability varies by item. Please check the product page for customization details or contact our support team for guidance.

What is your shipping policy?

We ship domestically and internationally. Shipping methods, transit times, and rates depend on the destination and the chosen shipping option at checkout. Most standard items ship within 1–3 business days, with larger furniture items taking longer to process. Please review the checkout screen or our Shipping Information page for specifics.

What is your return and exchange policy?

We offer returns or exchanges on eligible items within a specified period from delivery, provided the items are unused, with original packaging. Some items may be final sale. To initiate a return, please use the Return Center on our website and follow the provided instructions.

How do I care for textiles and linens?

Care instructions vary by product. Most items have washing and drying guidelines listed on their product pages. In general, follow the recommended water temperature, cycle, and whether to tumble dry or line dry to maintain quality and longevity.

Do you offer gift cards?

Yes, 3putt.org offers digital gift cards that can be emailed to the recipient. Gift cards are a convenient option for birthdays, weddings, or housewarmings. Details are available on the Gift Cards page.

How can I contact customer support?

You can reach our customer support team via the contact form on our website, by email, or by phone during business hours. We are happy to assist with product questions, order status, and returns.

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